Delivery & Returns

Delivery will be automatically calculated at checkout. See below for a summary of the shipping prices.

Frozen Products – North Island Only (Rural Surcharges Apply)

Please specify in the comment box at check-out page if there are any special delivery requirements (e.g at back of house if out). The delivery point must be safe and easy to access.

Inner Auckland Couriers 

Delivered Thursday evenings 6-9pm in card board boxes.

Order cut-off: Tuesday midday.

  • 3 - 20kg     $9.50
  • 20.1- 40kg $14.50

Overnight Courier  Nationwide

Shipped Wednesday for delivery Thursday in recycled polystyrene boxes

Order cut-off Monday midday.

Outer Auckland Local Couriers

  • 3 - 20kg     $11.50
  • 20.1- 40kg  $22.00

North Island Short Haul (from Auckland)  

  • 3 - 10kg      $12.50
  • 10.1- 20kg  $17.50
  • 20.1- 30kg  $22.50

North Island Mid Haul (from Auckland)  

  • 3 - 10kg     $16.50
  • 10.1- 20kg  $23.50
  • 20.1- 30kg  $33.50
North Island Long Haul (from Auckland) 
  • 3 - 10kg     $18.50
  • 10.1- 20kg  $28.50
  • 20.1- 30kg  $38.50

Dry Treats and Pet Care Products: Shipped across NZ

  • 0 - 3kg       $7.50
  • 3.1- 6kg     $10.50
  • 6.1- 10kg   $17.50

Damaged/Spoiled Goods/Refunds

If you feel the product has been delivered to you in a damaged or spoiled state, please take photographs and send them to info@brodies.nz with details on the issue. If Brodies.nz are in agreement we will either credit your account or do a replacement delivery, depending on your preference.